This privacy policy will explain how Triple Tree Media (who hence forth will be referred to as TTM) uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

TTM collects the following data:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

How do we collect your data?

You directly provide TTM with most of the data we collect. We collect data and process data when you:

  • Filling out the request quote form

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

How will we use your data?

TTM collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Email you to communicate regarding quotes and requests

How do we store your data?

TTM securely stores your data via our website hosts Squarespace in multiple Tier III data centres across the United States. We serve images and other static assets via multiple geographically distributed content delivery networks (CDNs). This system ensures that the data in each page view is served from the data centre closest to the visitor’s location.

All Squarespace sites are hosted across our private cloud with full redundancy. If a primary service fails, we can switch to a backup service. Our Operations team monitors Squarespace sites 24x7 and is ready to respond to incidents within minutes of detecting an anomaly.

TTM will keep your data for 7 years. Once this time period has expired, we will delete your data.

Marketing

TTM would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop TTM from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at contact@tripletreemedia.co.uk

What are your data protection rights?

TTM would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request TTM for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that TTM correct any information you believe is inaccurate. You also have the right to request TTM to complete the information you believe is incomplete.

The right to erasure – You have the right to request that TTM erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that TTM restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to TTM processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that TTM transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Write to us: contact@tripletreemedia.co.uk

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

For further information, visit allaboutcookies.org.

How do we use cookies?

TTM uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

  • Gathering information from our contact form

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – TTM uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – TTM uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

 

Name

Purpose, type, and duration

_acloggedin

  • Supports login by Scheduling client if the client has an account.

  • Cookie

  • January 1, 2025

_client_acloggedin

  • Supports login by Scheduling client if the client has an account.

  • Cookie

  • January 1, 2025 

algoliasearch-client-js

  • Adds auto-populated suggestions to address fields in Scheduling to help clients complete forms faster.

  • localstorage

  • Persistent

AWSALB, AWSALBCORS

  • Improves performance in Scheduling by using one server for the duration of the session.

  • Cookie

  • 1 week

CART

  • Shows when a visitor adds a product to their cart

  • Cookie

  • 2 weeks

CHECKOUT_WEBSITE

Commerce-checkout-state

  • Stores state of checkout while the visitor is completing their order in PayPal

  • sessionstorage

  • Session

Crumb

hasCart

  • Tells Squarespace that the visitor has a cart

  • Cookie

  • 2 weeks 

Locked

  • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password. 

  • Cookie

  • Session

PHPSESSID

  • Securely authenticates a visitor during their checkout in Scheduling.

  • Cookie

  • 1 month

RecentRedirect

  • Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

  • Cookie

  • 30 minutes

remember_client

  • Remembers Scheduling client’s login details if they have an account.

  • Cookie

  • 365 days 

siteUserCrumb

SiteUserInfo

SiteUserSecureAuthToken

  • Authenticates a visitor who logs into a customer account

  • Cookie

  • 3 years

squarespace-announcement-bar

  • Prevents the announcement bar from displaying if a visitor dismisses it

  • localstorage

  • Persistent

squarespace-likes

  • Shows when you've already "liked" a blog post.

  • localstorage

  • Persistent

squarespace-popup-overlay

  • Prevents the promotional pop-up from displaying if a visitor dismisses it

  • localstorage

  • Persistent

ss_sd

  • Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions.

  • Cookie

  • Session

Test

  • Investigates if the browser supports cookies and prevents errors.

  • Cookie

  • Session

TZ

  • Allows a Scheduling client’s appointments to display correctly based on their time zone preferences.

  • localstorage

  • Persistent

Analytic & Performance cookies

 

ss_cid

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cookieAllowed

30 days

Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies

ss_cpvisit

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvisit

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvr

2 years

Identifies unique visitors and tracks a visitor’s sessions on a site

ss_cvt

30 minutes

Identifies unique visitors and tracks a visitor’s sessions on a site

 

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

FONTS

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Website Visitors

 This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Privacy policies of other websites

The TTM website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

TTM keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13/09/2020.

How to contact us

If you have any questions about TTM’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: contact@tripletreemedia.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that TTM has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: casework@ico.org.uk